Advice for procurement teams on how to specify the right assistive tech products

Advice for procurement teams on how to specify the right assistive tech products

The 26 prioritised products listed were identified from WHOs previous deal with the British Assistive Technology Association (BATA) on preparing a top priority assistive items list (APL) in the UK.

The World Health Companys (WHO) newest international assistive technology guide contains details for procurement teams on how to select the right items to satisfy users requirements.

This landmark guide includes specs for 26 prioritised assistive items and explains the minimum quality requirements for production.

As recognized from the APL, products in the guide variety from rollators, hearing aids and portable ramps through to wheelchair seat cushions, strolling frames and shower chairs.

AT Today has highlighted a few of the key guidance in this section of the document for procurement groups below.

Along with detailing product-specific info in the document, WHO has supplied some general suggestions for procurement teams on developing procurement specs. This section includes practical info on: selecting the ideal item to meet users needs; guaranteeing quality and safety; guaranteeing effective service arrangement; and environmental impact.

Procurement teams must clearly explain the assistive item, intended usage and what it must have the ability to do. This description of the items basic functions should provide adequate information to identify the items function and characteristics, but likewise be generic and not biased towards a brand name or style.

The UK Government is presently consulting on plans to revamp procurement guidelines in the UK. As part of these strategies, the government is aiming to make the procurement process simpler for SMEs to go into to drive local growth and promote development, which applies to choosing a supplier for assistive innovation services.

Item description

WHO says that a general spec encourages competitors and innovation and also provides providers the chance to offer innovative assistive items that may be new to the market.

Product functional and style requirements

” The product range need to include options to satisfy the various functional and ecological needs of a large group of users. The capability of local services to offer the product variety is a crucial consider decision-making.”

According to WHO, each assistive innovation gadget should be adjusted in accordance with the local population. Taking into account the local markets optimum weight load and dimensions for mobility and self-care items.

” The procurement spec ought to not require specific products to be used, systems of working, size or weight of the product,” the file highlights. “Where pertinent, nevertheless, details that is essential to attain particular quality requirements or functions might be needed.”

When specifying a common user, procurement teams ought to think about appropriate health conditions, functional problems, age and size range. Where possible, the desired usage of the assistive gadget must be described too, such as outside or indoor use.

The guide likewise states that procurement groups style requirements need to typically use to all product variations, which need to be safe, durable and work effectively. Additional design requirements to permit modification and customisation work factors to consider for particular items, WHO continues, particularly for complicated assistive products.

The guide reiterates that enough detail about characteristics and basic configuration need to be supplied to separate between gadgets; the description ought to concentrate on function and performance without recommending a specific style. Again, this is to encourage development and competition amongst suppliers.

Specific examples for extra design requirements are supplied in the guide for additional reading.

WHO includes that when specifying product functional and design requirements, the normal user or planned usage of the assistive technology item must be specified, including product characteristics and setup requirements. It states that while descriptions of the normal user are practical when selecting the product variety and amounts to be procured, choice of the very best item to satisfy an individuals needs belong to the service arrangement procedure.

More discussing establishing procurement requirements, the guide checks out: “A variety of items may be included. Wheelchairs can be assistant-controlled or self-propelled and come with additional postural support. There are even more variations for usage in various contexts (e.g. urban, rough-terrain and dual-terrain wheelchairs).

Quality and security

A certificate or statement of conformity is a legal document signed by the provider that confirms a product complies with applicable nationwide or global regulations in the nation where it is acquired.

If products do not comply or are not evaluated according to appropriate requirements, or if they differ the procurement spec, the provider needs to offer an explanation to the procurement group, the guide states.

To guarantee assistive technology gadgets are suitabled for function, the procurement group need to determine and choose the appropriate nationwide, local or global standards to be used in the procurement procedure.

WHO describes: “Procurement of associated services and assistive items should be performed in accordance with national policies, laws, policies and rules. For circumstances, within the European Union (EU), public procurement needs to comply with EU rules and guidelines for the area. It is essential to perform thorough research study into local regulations that may remain in location.”

Moreover, suppliers ought to be required to supply a certificate that plainly specifies the product adheres to the regards to the procurement specification (which should show relevant policies and requirements), and state that it is safe and efficient for the meant usage. The certificate should be signed by an authorised agent of the supplier.

Extra product requirements

” Instructions for usage for users and caregivers must be needed,” the guide even more details. “These need to be supplied with each product in the kind of an item user handbook. Guidelines usually include how to use, keep and clean the assistive item safely and efficiently.”

For products with changeable sizes, such as folding movement scooters, it is useful to have the measurements in different modes for transportation or storage. Overall weight and measurements of the item in its operation mode and in transportation (with product packaging) should be required. Wherever applicable, additional measurements can be specified.

In addition, the guide states that knowing the life expectancy of the assistive innovation item is helpful when planning procurement and service provision.

Info on weight and size of the item is required for intending on storage, transport and service arrangement. The procurement spec can likewise describe which measurements to utilize and how measurements need to be taken to avoid misunderstandings and ensure all suppliers offer measurements in the exact same method so they can be compared, according to WHO.

The guide continues that providers need to fill out for provider about how to pick, put together, fit and adjust the assistive product. Where appropriate, providers must likewise supply upkeep, repairing and refurbishing guidelines, WHO keeps in mind.

Shipment time ought to be defined by the procurement team based on regional understanding.

Providing products

Suppliers need to also reveal service warranty details, consisting of the accessories and spare parts consisted of with the product. It adds that providers must be required to repair any broken parts of the assistive device throughout the service warranty duration, without expenditure to the user.

Maintenance, refurbishing and repair work

Additionally, the procurement team ought to recognize the need for services and specify the scope of what is to be supplied by suppliers, including the timeframe and frequency, and require providers to offer an expense quote in the bidding. This could consist of details of payment (per hour), travel expenses (e.g. fuel charges, hotel expenses), rules to cover numerous services finished on the exact same route, and cost of spare parts (if not covered under guarantee).

” Suppliers must suggest how these services will be offered,” the guide continues. “If services are to be subcontracted, they need to provide information on the subcontractor, including conditions and terms.”

The organisation states that these services must be detailed in the procurement specification for product makers or suppliers where possible and affordable. This is particularly crucial for complex rehab devices where skilled personnel are needed to perform the work.

WHO mentions: “Regular maintenance, repair work and refurbishing are vital to lengthen the life of assistive products.”

Assistive gadget training

The scope of training must be clearly defined in the procurement requirements and may consist of training on evaluation and selection, fitting, adjustments and adjustments, user training, and upkeep, refurbishment and repair work.

Ecological impact

Additional talking about establishing procurement specifications, the guide reads: “A range of products may be included. WHO describes: “Procurement of assistive products and associated services ought to be brought out in accordance with national policies, guidelines, laws and guidelines. Overall weight and measurements of the product in its operation mode and in transportation (with packaging) need to be required. “These ought to be supplied with each item in the kind of an item user manual. Instructions normally include how to utilize, preserve and clean the assistive product safely and successfully.”

User training on use and care of assistive items need to be provided by regional company. If this is not possible, the procurement requirements might ask for suppliers to consist of user training as part of their bids.

Providers can contribute in training company and this requirement ought to be consisted of in the suppliers agreement, particularly for particularly complex items, WHO advises.

The supplier needs to likewise be needed to provide an item user manual, giving clear instructions on maintaining the item and utilizing.

WHO also suggests: “Suppliers should consider whether a product is eco-friendly or whether there is potential for recycling at the end of its usage. When products reach the end of their life expectancy, disposal needs to be effective and safe.”