Doro acquires FirstCall 24/7 to assist vulnerable residents in Staffordshire, Leicestershire & Derbyshire

Doro acquires FirstCall 24/7 to assist vulnerable residents in Staffordshire, Leicestershire & Derbyshire

Through its FirstCall 24/7 service, Trent and Dove has actually been supplying technology allowed care services (TECS) to older people for nearly 20 years.

Broadening UK telecare supplier Doro has revealed a brand-new relationship with Trent and Dove Real estate, a provider of real estate to clients in Staffordshire, North West Leicestershire and Derbyshire.

As part of the arrangement, Doro has actually gotten the assets of FirstCall 24/7 and will be continuing to support the housing company as it establishes and delivers its Older Persons Strategy.

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” We are thrilled to welcome FirstCall customers and personnel into the Doro household and eagerly anticipate exploring new methods of making a real distinction to individuals in the regional communities”.

The expanding telecare provider has actually also worked with NHS Cheshire Clinical Commissioning Group (CCG) throughout the pandemic to introduce the COVID-19 Discharge Service, which makes it possible for speedy medical facility discharges across Cheshire.

The COVID-19 Discharge Service guarantees that clients leaving health center get a telecare plan, provided to their house within 2 hours of discharge.

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” We value that lots of service providers are reviewing their services provided the increasing financial investment needed due to the digital switch but also due to the added intricacies of service shipment throughout the pandemic.

” Trent & & Dove chose to search for a capable, knowledgeable and credible partner to guarantee the First Call service stayed sustainable into the future. We were pleased that Doro became our preferred partner and following detailed due diligence Doro have actually become brand-new owners of the service. There will be a smooth handover and consumers may see a change in name however I know Doro will provide a great service to all.”

Ursula Bennion, Chief Executive Officer at Trent and Dove Housing, added: “Our First Call operation has actually been offering an outstanding service to our clients for nearly twenty years. Over the last 2 years our Board have actually been mindful of the need to modernise whilst staying affordable to regional people.

FirstCall 24/7 employs 15 full-time comparable personnel and screens around 1600 telecare connections, including a large range of devices in addition to supplying checking out services, including emergency mobile response.

Previously this year, Doro introduced its next-generation social alarm, Doro Eliza, which provides a much safer and more safe daily living environment for vulnerable grownups.

Versatile and unique, Doro Eliza is a smartcare center for the house that is created to provide the finest possible security and reliability to users, alarm receiving centres and service companies alike. It intends to raise the bar in TEC by benefiting from the abilities afforded through todays digital networks.

Carl-Johan Zetterberg Boudrie, President and CEO of Doro Group, commented: “We are thrilled to have been picked to deal with Trent and Dove Housing to continue to provide services to customers in Staffordshire, North West Leicestershire and South Derbyshire.

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