Doro acquires FirstCall 24/7 to assist vulnerable residents in Staffordshire, Leicestershire & Derbyshire

Doro acquires FirstCall 24/7 to assist vulnerable residents in Staffordshire, Leicestershire & Derbyshire

As part of the plan, Doro has actually gotten the properties of FirstCall 24/7 and will be continuing to support the housing service as it establishes and delivers its Older Persons Strategy.

Expanding UK telecare company Doro has revealed a brand-new relationship with Trent and Dove Housing, a company of real estate to customers in Staffordshire, North West Leicestershire and Derbyshire.

Through its FirstCall 24/7 service, Trent and Dove has actually been providing technology made it possible for care services (TECS) to older people for nearly 20 years.

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Carl-Johan Zetterberg Boudrie, President and CEO of Doro Group, commented: “We are pleased to have actually been selected to work with Trent and Dove Housing to continue to offer services to clients in Staffordshire, North West Leicestershire and South Derbyshire.

” We are pleased to invite FirstCall consumers and personnel into the Doro household and look forward to checking out brand-new methods of making a genuine distinction to people in the local neighborhoods”.

Versatile and special, Doro Eliza is a smartcare hub for the house that is developed to provide the finest possible security and dependability to users, alarm receiving centres and service suppliers alike. It intends to raise the bar in TEC by making the most of the capabilities afforded through todays digital networks.

” We appreciate that numerous providers are examining their services given the increasing investment needed due to the digital switch but likewise due to the added intricacies of service delivery throughout the pandemic.

FirstCall 24/7 utilizes 15 full time equivalent staff and screens around 1600 telecare connections, including a large range of devices along with providing going to services, including emergency mobile action.

Earlier this year, Doro launched its next-generation social alarm, Doro Eliza, which offers a much safer and more safe daily living environment for vulnerable adults.

The expanding telecare provider has also worked with NHS Cheshire Clinical Commissioning Group (CCG) throughout the pandemic to launch the COVID-19 Discharge Service, which enables speedy hospital discharges across Cheshire.

The COVID-19 Discharge Service ensures that patients leaving medical facility receive a telecare bundle, delivered to their home within 2 hours of discharge.

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” Trent & & Dove decided to search for a capable, skilled and reliable partner to make sure the First Call service remained sustainable into the future. We were thrilled that Doro became our preferred partner and following in-depth due diligence Doro have become new owners of the service. There will be a smooth handover and consumers might see a change in name but I understand Doro will provide a terrific service to all.”

Ursula Bennion, Chief Executive Officer at Trent and Dove Housing, included: “Our First Call operation has been offering an impressive service to our consumers for nearly twenty years. Over the last 2 years our Board have actually been conscious of the requirement to modernise whilst remaining cost effective to regional people.