Council’s low-cost remote care services recognised as ‘highest standard’

Council’s low-cost remote care services recognised as ‘highest standard’

An audit of Gateshead Councils remote care service has discovered them to be of the greatest basic, allowing service users to live independently.

The technology-enabled care (TEC) service allows homeowners to live safely and separately in your home by offering emergency cover 24 hours a day, 365 days a year from experienced personnel who are offered to respond to a range of scenarios. Care Call responders have a special and diverse function within the adult care service.

Gateshead Care Call is an affordable emergency situation telecare alarm and reaction service for older, disabled or vulnerable people residing in Gateshead, Tyne and Wear.

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” Not just is Care Call an affordable option for service users, however it is also a cost-effective for the Council.

At the time of the audit, Care Call had more than 8,000 users. These people use a pendant or wristband, which, when pressed, triggers a phone alarm system that connects them straight to Gateshead Care Call.

” Care Call was likewise applauded for its ability to react to emergency situation occurrences quickly, supply reassurance to care staff and ease pressures from first responders and the NHS.

Councillor McNestry, Cabinet Member for Adult Social Care at Gateshead Council, commented: “We are extremely proud of our Adult Social Care teams, and the recognition that Care Call is a great service comes as not a surprise.

A recent report by FarrPoint has actually suggested that extending telecare services to more individuals might save the UKs care suppliers ₤ 14.5 billion in the next 10 years.

The audit report, commissioned by TEC Quality, discovered Gatesheads remote care services to be compliant, which is the greatest ranking in its structure criteria.

” By easing pressure on other adult social care services with assistive technology and an emergency situation response system, we can enable our group of carers to better prioritise those with the greatest care requirements.

” By providing a 24/7 care service and assistive innovation that can be utilised remotely, it is a cost-efficient service for the Council.

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Care Call and broader adult social care services at the council were also applauded for satisfying the obstacles, pressures and constraints the service location dealt with as an outcome of the pandemic.

” Care Call is such a gratifying service that we are buying the team and trialling brand-new, cutting-edge assistive technologies to broaden our offer.”

Steph Downey, Service Director of Adult Social Care at Gateshead Council, said: “It is a fantastic achievement for our team to have been recognised as service providers of a high-standard telecare service.

” Most notably, it is a cost-efficient and brilliant service for homeowners who desire a non-intrusive service to live independently in their own houses.”

There are 3 packages readily available for homeowners to select from: bronze, silver, and gold. Each bundle has a various price and level of service provide, depending on the persons needs. The most expensive bundle– gold– costs ₤ 9 a week and gives the user unlimited usage of assistive technology, together with other advantages.