Digital telecare service with high levels of security recognised as fit for future by industry body 

Digital telecare service with high levels of security recognised as fit for future by industry body 

Gary Baillie, BR24 Manager at Bield, said: “As we shift into the digital era of Technology Enabled Care, modification can be unnerving and trigger stress and anxieties, nevertheless, with our approval onto the security evaluated plan, this will enable us to add additional peace of mind to our customers as we make excellent progress and improvements.

Bields Response 24 (BR24) has actually been added to the Scottish Digital Telecare Security-Assessed Suppliers Scheme after an assessment verified it satisfied all requirements to secure susceptible individuals throughout Scotland against the danger posed by cybercriminals.

Scottish housing service provider Bield has highlighted its pioneering operate in using technology to improve the lives of older individuals after its 24-hour telecare service became the very first of its kind to win approval for its high levels of security versus cybercrime.

The BR24 alarm receiving centre supplies a 24-hour peace-of-mind service for on-call care and support to both its customers in addition to lots of other real estate organisations and bodies across Scotland. The service intends to allow customers to live as individually as possible via such services as emergency situation pull cord monitoring, individual alarm systems, everyday contact service and out-of-hours repair work.

In partnership with the Scottish Government, Bield is working to switch its telecare service from analogue to digital ahead of BTs plans to change off its analogue telephone network throughout the UK by 2025.

” The panel shared that they were impressed with the pre-existing security culture and requirements within Bield, and our speed to execute improvements ideas. This has actually been exceptionally pleasing to hear as it is something weve been striving on internally.

BR24 sees calls from advancements and personal alarm systems sent through digital connections instead of an analogue telephone line, which suggests those who need assistance are connected to the alarm receiving centre at a much quicker rate with enhanced call quality.

” This project has carried out essential ground work to create a service suitable for our current and future people who use our services while thinking about innovation and care developments.

” Becoming the first telecare monitoring company to be included to the list is something were really happy with. Im delighted to be part of the group driving forward pioneering operate in introducing innovation to older peoples services across Bield.”