Doro acquires FirstCall 24/7 to assist vulnerable residents in Staffordshire, Leicestershire & Derbyshire

Doro acquires FirstCall 24/7 to assist vulnerable residents in Staffordshire, Leicestershire & Derbyshire

Through its FirstCall 24/7 service, Trent and Dove has been providing technology made it possible for care services (TECS) to older people for nearly 20 years.

As part of the plan, Doro has obtained the assets of FirstCall 24/7 and will be continuing to support the real estate business as it develops and provides its Older Persons Strategy.

Broadening UK telecare provider Doro has revealed a new relationship with Trent and Dove Housing, a supplier of real estate to clients in Staffordshire, North West Leicestershire and Derbyshire.

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Unique and flexible, Doro Eliza is a smartcare center for the home that is designed to provide the very best possible security and reliability to users, alarm receiving centres and service companies alike. It aims to raise the bar in TEC by taking advantage of the abilities paid for through todays digital networks.

” We are delighted to invite FirstCall customers and personnel into the Doro family and look forward to exploring new methods of making a real distinction to people in the local neighborhoods”.

Ursula Bennion, Chief Executive Officer at Trent and Dove Housing, added: “Our First Call operation has actually been providing an outstanding service to our customers for nearly twenty years. Over the last two years our Board have actually been aware of the requirement to modernise whilst remaining economical to regional individuals.


” Trent & & Dove chose to try to find a capable, reliable and knowledgeable partner to guarantee the First Call service stayed sustainable into the future. We were delighted that Doro became our preferred partner and following detailed due diligence Doro have actually become new owners of the service. There will be a seamless handover and consumers might see a modification in name but I understand Doro will deliver a fantastic service to all.”

Carl-Johan Zetterberg Boudrie, President and CEO of Doro Group, commented: “We are delighted to have actually been picked to deal with Trent and Dove Housing to continue to provide services to clients in Staffordshire, North West Leicestershire and South Derbyshire.

The expanding telecare provider has likewise worked with NHS Cheshire Clinical Commissioning Group (CCG) during the pandemic to launch the COVID-19 Discharge Service, which enables speedy healthcare facility discharges throughout Cheshire.

Earlier this year, Doro introduced its next-generation social alarm, Doro Eliza, which uses a safer and more safe everyday living environment for vulnerable adults.

” We appreciate that numerous suppliers are reviewing their services offered the increasing financial investment required due to the digital switch however also due to the included complexities of service shipment during the pandemic.

The COVID-19 Discharge Service makes sure that patients leaving medical facility get a telecare bundle, provided to their house within two hours of discharge.

FirstCall 24/7 uses 15 full-time equivalent personnel and displays around 1600 telecare connections, including a vast array of devices along with supplying going to services, including emergency situation mobile response.

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