Doro acquires FirstCall 24/7 to assist vulnerable residents in Staffordshire, Leicestershire & Derbyshire

Doro acquires FirstCall 24/7 to assist vulnerable residents in Staffordshire, Leicestershire & Derbyshire

As part of the plan, Doro has actually acquired the assets of FirstCall 24/7 and will be continuing to support the real estate business as it develops and delivers its Older Persons Strategy.

Expanding UK telecare supplier Doro has actually revealed a brand-new relationship with Trent and Dove Real estate, a service provider of housing to clients in Staffordshire, North West Leicestershire and Derbyshire.

Through its FirstCall 24/7 service, Trent and Dove has been offering innovation allowed care services (TECS) to older people for nearly 20 years.

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” Trent & & Dove decided to try to find a capable, trustworthy and skilled partner to ensure the First Call service stayed sustainable into the future. We were pleased that Doro became our preferred partner and following comprehensive due diligence Doro have ended up being brand-new owners of the service. There will be a seamless handover and consumers may see a change in name but I understand Doro will deliver a great service to all.”

Earlier this year, Doro released its next-generation social alarm, Doro Eliza, which provides a much safer and more safe and secure daily living environment for vulnerable adults.

The expanding telecare service provider has likewise dealt with NHS Cheshire Clinical Commissioning Group (CCG) throughout the pandemic to launch the COVID-19 Discharge Service, which makes it possible for rapid health center discharges across Cheshire.

FirstCall 24/7 uses 15 full-time equivalent staff and screens around 1600 telecare connections, incorporating a large range of devices in addition to offering checking out services, including emergency mobile reaction.

Carl-Johan Zetterberg Boudrie, President and CEO of Doro Group, commented: “We are happy to have actually been picked to work with Trent and Dove Housing to continue to provide services to clients in Staffordshire, North West Leicestershire and South Derbyshire.

Versatile and special, Doro Eliza is a smartcare center for the home that is developed to deliver the finest possible security and reliability to users, alarm getting centres and provider alike. It intends to raise the bar in TEC by taking benefit of the abilities afforded through todays digital networks.

” We value that many companies are examining their services given the increasing financial investment needed due to the digital switch but likewise due to the included complexities of service delivery throughout the pandemic.

” We are pleased to welcome FirstCall customers and staff into the Doro family and anticipate checking out new methods of making a genuine distinction to people in the local neighborhoods”.

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Ursula Bennion, Chief Executive Officer at Trent and Dove Housing, included: “Our First Call operation has actually been providing an impressive service to our clients for nearly twenty years. Nevertheless, over the last two years our Board have actually know the requirement to modernise whilst staying budget-friendly to regional people.


The COVID-19 Discharge Service guarantees that clients leaving medical facility get a telecare plan, provided to their home within two hours of discharge.