2 northeast hospitals are set to be the very first in the UK to introduce an innovative service to support patients, visitors and personnel who need wheelchairs.
Easy to use digital wheelchair sharing stations will be installed at the Northumbria Specialist Emergency Care Hospital in Cramlington and North Tyneside General Hospital, as part of a new partnership in between Northumbria Healthcare NHS Foundation Trust and Wheelshare, an Israeli business.
The wheelchairs will be offered complimentary of charge to clients by means of an easy to use automated station, backed by a 24-7 helpline and at-site maintenance support.
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Damon Kent, Managing Director of Northumbria Healthcare Facilities Management, the Trusts estates subsidiary, stated: “Were truly happy to be blazing a trail on this and becoming the very first healthcare facilities in the nation to install this innovation, as we seek to make sure the best possible experience for visitors and clients to our sites
” Plus, if there are any problems, there is a support line that is readily available 24 hours a day, 7 days a week, and a full maintenance service suggests that the system and chairs will not be out of action for extended periods.”
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Wheelshare already supplies its platform to hospitals and medical centres, however is now getting in the UK market. The first healthcare facilities to gain from its service will be Northumbria Healthcares two chosen sites, which take care of a broad range of clients, as part of a 12-month trial.
” We acknowledge that the existing system can be rather struck and miss, with wheelchairs not constantly in the ideal locations at the correct times, so were hopeful that this new system will work actually well, guaranteeing that visitors and clients will always have the ability to discover a chair prepared to go when they reach our medical facilities.”
In the case of the Northumbria trial, the wheelchairs will be totally free to utilize for up to 12 hours. Users will need to swipe a charge card to release a chair (no costs will be charged) and should guarantee they return them correctly so they are offered for other users.
Nir Tobis, Chief Business Development Officer for Wheelshare, commented: “While this will not use in all cases, we have actually found that conventional health center provision of wheelchairs can lead to bad client experience, high maintenance demands, low accessibility, and problems for visitors and clients in fact finding a wheelchair when they require it.
” Our ingenious docking stations provide an user-friendly solution to all of this and we pride ourselves on supplying a service that truly makes a difference to clients, visitors and staff, making sure that they can easily access a chair so that their visit to the healthcare facility is as smooth as possible.