Mobility retailer launches virtual OT assessment service to beat lengthy waiting times

Mobility retailer launches virtual OT assessment service to beat lengthy waiting times

Kate Makin, Local Physical Therapist at Capability Superstore

She deals with individuals to establish their needs and offers a written evaluation of any advised small adaptations to the home or equipment that could assist. Her method is to understand why the client is not able to carry out certain activities and use an useful, workable solution.

Initially released in 2015 to bridge the space for lots of senior and vulnerable individuals who were shielding to enable quick, basic access to occupational treatment assessments, the service offers people access to an expert assessment quickly and easily. This has been more important than ever during the pandemic, where people have typically had lengthy waits for services and, in many cases, got no support at all.

The remote evaluation provides individuals one-to-one time with Kate Makin, Ability Superstores resident physical therapist, who will discuss any challenges the person, or a liked one, faces every day, such as dressing, or cleaning.

One of the UKs biggest online movement aid sellers, Ability Superstore, has relaunched its virtual Occupational Therapy (OT) Assessment service in a bid to help beat waiting times, triggered by the continuous coronavirus pandemic.

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Previously this year, Ability Superstore reported getting an increase of orders for the Uccello Easy Pour Kettle and Tipper, after this daily living aid went viral on TikTok. The TikTok video racked up 1.7 million views and features a woman who states her sister purchased her 90-year-old granny, who can not raise things easily, the Uccello Easy Pour Kettle and Tipper.

A virtual OT evaluation expenses ₤ 200, leaving out VAT.

” By having a virtual assessment, you can discover options to the obstacles of everyday living– without leaving your house or having to wait.”


Evaluations can be done over the phone or via video call to fit the needs of the individual being evaluated (or a member of the family trying to find recommendations).

She stated: “The pandemic has actually just highlighted a few of the substantial spaces in unmet requirement and support for families. People can be left without support or recommendations, when a quick, basic evaluation can be held virtually now and Im actually thrilled that we can do this so rapidly and quickly to assist enhance peoples lives,

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Kate has worked in a large range of settings across the NHS, in addition to in the economic sector, and has her own personal occupational treatment service too.

The kettle runs on a hinge, so the user simply needs to tilt it forward to pour the water into a cup without needing to raise it. According to the producer, the useful device is more secure for unsteady hands, as there is no threat of dropping the kettle and boiling water on the floor.

To schedule a virtual OT assessment, go to the Ability Superstore page or call 0800 255 0498.