More than two-thirds of Welsh councils to enhance telecare services, new report finds

More than two-thirds of Welsh councils to enhance telecare services, new report finds

Entitled Discovery: Telecare Services in Wales, the report by digital connection consultancy FarrPoint was commissioned by TEC Cymru, the program accountable for supporting the shift to technology-enabled care (TEC) in Wales.

The first-ever analysis into telecare throughout Wales has actually found that most of local councils are extending their use of digital innovation in a quote to enhance telecare services to locals.

Moneyed by the Welsh Government and hosted by NHS Wales, TEC Cymru wanted to conduct an in-depth analysis into the telecare landscape in Wales to help future enhancements.

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As the UK prepares to shift from analogue to digital phone lines in 2025, regional telecare services in Wales will need meaningful assistance and financial investment to introduce digital facilities. So far, of those local authorities that responded to the survey, just 3 are utilizing digital telecare technologies, and 19 percent have a strategy in location to handle the transition.

Richard Parkinson, Director at FarrPoint, said: “Technology advances indicate individuals can be supported in every phase of life. Telecare is an incredibly favorable method which we can support the most susceptible in society, permitting them to continue to live independent lives, typically from the convenience of their own home.

Telecare services provide remote look after locals, normally senior individuals and those who are physically less able, supplying peace of mind to them by means of numerous assistive technologies. These are normally a pendant and lifeline alarm unit, where the call is sent to an Alarm Receiving Centre (ARC).

There are more enhanced plans of telecare that can consist of gadgets such as door, bed and automated fall sensing units that are used to guarantee security in the house, where help is on hand 24/7.

” The digital switchover will be an obstacle for a lot of the telecare suppliers throughout Wales however it is one that they absolutely should conquer. As a result, more homeowners will have the ability to gain from these types of services, providing the assistance and comfort to allow them to live individually in their own houses.”

With 90 percent of council respondents feeling unsupported by their telecoms provider( s), two thirds specified that they are concerned over the upcoming digital migration. TEC Cymru and its partners will play an important role in shaping ongoing method, establishing consistent requirements, and managing the shipment of enhanced services.

” FarrPoint has actually previously done comparable work in Scotland and England, which brought an important viewpoint on the rollout of digital telecare from throughout the UK. TEC has the potential to assist huge numbers of people continue to live individually, and were dedicated to enhancing services throughout Wales, helping as many individuals as possible gain access to the care they need.”

FarrPoints research study, conducted through a mix of information and assessments analysis, estimated there to be 77,000 current telecare users in Wales, with nine in 10 aged over 65, and more than a third over 85. Take-up, services levels and expenses differ across the nation, and are delivered by Wales 22 councils and a number of housing associations.

By the end of 2025, telecare services will end up being reliant upon digital innovations in addition to the accessibility of high-speed, digital connectivity, which is currently being presented by service providers in locations across Wales.

” It likewise highlights the variation in between the gain access to, expense and kind of services that citizens have depending upon where they live.

The report found that 67 percent of council survey participants are utilizing the move from analogue to digital technology to boost their telecare service offering. The primary drivers throughout all councils surveyed were demographic modifications; a desire to improve and extend services, such as introducing proactive care or telehealth services; and much better integration in between health and social care bodies to improve access to care.

Aaron Edwards from TEC Cymru added: “This report provides the first analysis into the current state of the sector in Wales and will be vital to improving services with the resident in mind.

For further details about TEC Cymrus Telecare Programme, the most current Telecare Discovery Report can be viewed here


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